About Agilysys

TRUSTED SOLUTIONS. MODERN TECHNOLOGY.

At Agilysys, we have been obsessed with hospitality for over 40 years. Offering modern cloud-native technology solutions to manage front and back of house operations, from point-of-sale to property management and all points of engagement across the guest experience. Expectations of today’s guest have changed and Agilysys is ready with well-integrated technology to support your initiatives for SaaS and on-premise environments.

Our industry-leading solutions include point-of-sale (POS), property management (PMS), inventory and procurement, document management, analytics and loyalty, as well as a complete suite of mobile and self-service lodging and food & beverage applications that complement the modern guest’s experience. Our robust support infrastructure brings reliable, 24×7 service – precisely when hospitality professionals need it most.

MODERN MODULAR ECOSYSTEM

Just like the height of a building is limited by the depth of the foundation, the ability of a modern API connected ecosystem to service the needs of guests and the business is limited by the functionality depth that your core systems support. The POS and PMS must be robust to serve the needs of today and flexible to support the unknown needs of tomorrow without requiring you to pour a new foundation each time.

The need of the hour is not just innovation but rapid innovation at scale. This requires an end-to-end ecosystem that is modular and evolving to your changing needs. Agilysys has over 1,000 development resources focused on innovation, providing tools to make your staff efficient and your guests satisfied.

COMMON GUEST PROFILE

Machine learning based proprietary algorithm that uniquely identifies guests

Using unique profile services that gather explicit and implied guest preferences data in real time, we empower hotel staff to deliver personalized engagements which leads to improved revenue growth, guest loyalty and operational efficiencies.

​This is analogous to how web browsers uniquely identify you as you browse the internet. Hoteliers want to know guests, segment them, personalize marketing and operations with the information analyzed. The best part is you own this guest data. We do not share the data outside of your enterprise and you always retain ownership of your guests.

CREATE YOUR MASTERPIECE

The guest journey is a blank canvas, we enable hoteliers to deliver the desired experience for guests​

Agilysys is a hospitality technology company, exclusively. We view ourselves as part of the hospitality industry, not simply a vendor.​ Having created the most comprehensive suite of solutions available today from a single company, Agilysys enables hotels and resorts to uniquely curate their desired guest experience, and to run operations efficiently.​

If technology can help enable the guest experience or has a place in making operations more efficient and profitable, Agilysys will provide a solution, or make available our robust APIs to give hoteliers choice.​

Our product strategy is driven by understanding the guest and employee experience across multiple property types​. Also, by identifying the guest’s interaction points and how technology can play a role to empower staff and guests​. Then, these conversations drive our product and feature development decisions​.